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Affected Products

Model Purchase Order
M2801 Reagan 4959/ 5035/ 5109/ 5254/ 5350/ 5035
M4791 Emily 4648/ 4669/ 4962/ 5249/ 5380/ 5534/ 5193
M7301 Jamie 4954/ 5029/ 5108/ 5381
M7391 Jenny Lind 4954/ 4620/ 4669/ 4758/ 4934/ 4994/ 5041/ 4648/ 5214/ 5100/ 5227/ 5313/ 5382/ 5094/ 5524/ 5644

Need Help?

For fastest assistance, please email info@mdbmail.com.

For phone assistance, call 888-673-6652 (8:30am - 5:15pm PT, Monday - Friday)

Recall information

Both the model number and serial/PO number are printed on our product label.

Please note as different types and runs of products may have different numbering formats, your serial/PO number format may differ from the format below. The location of the label remains the same however.