Frequently Asked Questions

How long will it take for my order to ship?
Our delivery time starts from the moment your order is accepted, and includes 1-2 business days where your items will be processed and dispatched by our warehouse. Please note that processing can take longer during our sale periods, when it may take up to 2-3 business days for orders to be dispatched. An email notification will be sent to you when your order ships.

Can I ship parts of my order to different addresses?
Unfortunately, we do not ship orders to multiple addresses. Should you wish to have items delivered to multiple addresses, you will need to place an order for each destination.

Can I choose a different shipping method or carrier?
Sorry, but customers cannot request alternate shipping methods or carriers. We select shipping carriers and services based on how we can currently best provide customers with good value and high quality of service.

Where we ship to

Currently, ships to the contiguous 48 United States only. We do not ship to Alaska, Hawaii, Puerto Rico or other US Territories, or international destinations. Should you wish to purchase this product in another location, please visit our Stores page to find online shops carrying DaVinci products and DaVinci retailer locations near you.

Shipping method

Your order will be shipped via Fedex Ground. Delivery time is 5-7 business days.

Shipping rate

Shipping is free for all orders.


While placing your order, please check that your shipping address is correct as we're unable to redirect orders once they are on their way to you.

Items may ship from different warehouses. Items ordered together are not always shipped together and may arrive at different times.